FAQ

Q: How many days until my order arrives?

Orders typically take 1-2 business days to process, and 3-5 business days to ship. The majority of orders will arrive in 5 business days or less, but please anticipate a 3-8 business day turnaround time.

Q: Does it cost extra to ship? Does it cost extra to add a personal message?

Nope! Free shipping and free personalization on all orders!

Q: Can I send multiple orders to multiple address with multiple messages in one transaction?

Yes! Simply click "send to multiple addresses" in your cart, and add each individual message in the checkout process. 

Q: Can I send more than 2 or 4 cookies?

Right now we only offer 2 or 4 packs, but anticipate seeing that change in the near future! 

Q: My company would like to send cookie & card boxes to our employees, do you do custom orders?

Yes! Please contact us at info@givekarmakookies.com.

Q: I'd like to send a bulk order out using a CSV file, do you accommodate that option?

Yes! For orders over 15 with the same card and message, we can use a CSV file and invoice you. Please reach out for bulk orders. 

Q: Do you offer gluten free or vegan cookies?

Unfortunately not at this time. 

Q: How do we get in touch to partner with our non-profit?

Please email info@givekarmakookies.com.